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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    First Name and Last Name doesn't appear in email notification

    Asked by EVELYNCONROY on September 21, 2014 at 03:37 PM
    the field First Name and Surname does not appear in the data with the email notification, why is this?  It does not appear in the excel report either, so I have to guess the name from the email address.
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    JotForm Support

    Answered by Kiran on September 21, 2014 at 03:46 PM

    I see that you are using First Name and Last Name separately on the email notification. Since we have used Full Name field in the form, the firstname and lastname field will not be recognized resulting blanks for these fields in the email.

    I've changed this FirstName and LastName to Full Name in the email notification. You should be now receiving the complete name.

    Please let us know if you have any other questions. We will be happy to help.

    Thank you!!

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    Answered by EVELYNCONROY on September 21, 2014 at 04:01 PM
    Thanks for your help, that's great.