What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where is Help us to translate link?

    Asked by TheatreCottens on September 21, 2014 at 10:34 PM

    what's happened to this "help us to translate" link?

    several texts are wrong in french

    how can we help to correct it?

    help us translate translate
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    JotForm Support

    Answered by EltonCris on September 22, 2014 at 02:22 AM

    Hi,

    You will be able to find it on the top right of the page when you translate your form builder into different language e.g. French.

    Just click on it and you will be randomly assigned with text or paragraphs that you want to translate.

    If you have any further questions, please let us know. Thank you so much for your cooperation and have a good one.

    Best Regards!

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    Answered by TheatreCottens on September 25, 2014 at 04:22 PM

    sorry, i have a link "Form templates in French" here

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    JotForm Support

    Answered by jonathan on September 25, 2014 at 07:14 PM

    Hi,

    Are you saying that you cannot see this link in your form builder?

     

    Please clarify so we can check further.

    Thanks.

     

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    Answered by TheatreCottens on September 29, 2014 at 03:21 PM

    Hello,
    yes, i have an other link

    As you can also see, we have not the same version. The "PRICING"-link is "PRIX" on your picture and "ETABLISSEMENT DES PRIX" on mine.

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    Answered by yourhiphopbeats on September 29, 2014 at 03:24 PM

    I DON'T UNDERSTAND WHY NOBODY IS ANSWERING MY QUESTION WITH THE STARS NEXT TO IT?!?!?

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    JotForm Support Manager

    Answered by Jeanette on September 29, 2014 at 03:35 PM

    @ yourhiphopbeats

    We answer threads in the order they came,  we do not distinguish between paid and free users. We answer from Top to Bottom, from oldest to new threads.

    This is how we, the support staff see the forum, if you notice, there are other threads waiting before yours. So, please be patient

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    JotForm Support Manager

    Answered by Jeanette on September 29, 2014 at 03:43 PM

    TheatreCottens

    Let me investigate why the "Help us to translate" link is not showing in your side anymore.

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    JotForm Support Manager

    Answered by Jeanette on September 29, 2014 at 06:11 PM

    @TheatreCottens

    Yes, looks like the link was removed in the French version. But if you want to cooperate, send us a file to support@jotform.com with the current translation and the correct one, we will be happy to make the corrections.