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    how to set 'outlook express ' as a standard for people to send email requests

    Asked by MLSWEBDESIGN on September 22, 2014 at 01:58 AM

    As in my 'If you have any special requests, please email us, ntried linking to out look template but not working:-((

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    JotForm Support

    Answered by ashwin_d on September 22, 2014 at 05:08 AM


    I am not sure if I have understood your requirement correctly.

    I would suggest you to please explain your question a bit more in detail and if possible we will surely help you.

    We will wait for your response.

    Thank you!

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    Answered by MLSWEBDESIGN on September 22, 2014 at 10:08 AM

    Ashwin, you must know when a web site asks you to communicate with them via email and you click on that link ,the site takes you to a pop-up box that is Outlook Express with the appropriate email address in the header, so I was simply trying to create a link to that site and typing in the url did not work.

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    JotForm Support

    Answered by david on September 22, 2014 at 11:51 AM


    Here is a guide on how to create "mailto:" links:


    Unfortunately depending on which browsers your users are using, the default mail application will be opened and there is no way to force your users to open to outlook.  FireFox and Opera both use a different mail service by default if I remember correctly.  

    You would place this code in a "Text" field:

    Here is a test form so you can see how it works:


    Let us know if this is not what you were looking for and we will be happy to see what else we can find.