Getting a message about an unencrypted connection on Submit - any idea how I can fix this?

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    Asked on September 12, 2011 at 02:14 AM

    Hi, we have a paid JotForm account with SSL submissions and currently when "Submit" is clicked the following message appears:

    "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.  Are you sure you want to continue sending this information?"

    The form is here -

    And the form itself is being called from the page by an iFrame, using the code:

    <iframe allowtransparency="true" src="" frameborder="0" style="width:520px; height:2200px; border:none;" scrolling="no"></iframe>

    Any idea what I can change to stop that message appearing? The form is an online account application for a bank so it's pretty critical, please let me know if you need any further info.

    Many thanks

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    Answered on September 12, 2011 at 07:13 PM

    Edit - just updated the post title.

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    Answered on September 12, 2011 at 08:24 PM

    Hi Harmony

    Thanks for your query. Even though form in question is secure, the "Thank You" page ("") isn't. The solution is to go into the Thank You Page Wizard and change the Custom URL to "" as illustrated below and save the change:

    Should you require further help with this or experience any other issues, please let us know. Our team will gladly assist you to the best of our abilities.


    ~ Wayne

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    Answered on September 13, 2011 at 02:38 AM

    Thanks Wayne, that did the trick :)!