What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    no response after log in

    Asked by happyong on September 22, 2014 at 09:39 AM

    Hi, may I know what is the problem for my account: happyong as it can not be used few months ago...

    I have removed all link with my website.







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    JotForm Support

    Answered by Kiran on September 22, 2014 at 11:23 AM

    I do not see any issue with the account and I was able to see one form in your account. It seems to be there is an issue with browser cache. I request you to clear the browser cache by following the steps provided in  


    Please try login after clearing the cache and get back to us if the issue persists. We will be happy to look into this further.