What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Difficulty posting a reply in the forum and 'Post Answer' button keeps saying "Please wait".

    Asked by Ian  on September 22, 2014 at 10:57 AM

    I tried to submit an answer on your site. The submit button keeps saying "Please wait". I googled for this problem and I found many hits on this subject. Is this a common problem at jotform?

    I included a print screen.

    Screenshot
    please wait JotForm problem print
  • Profile Image

    Answered by jedcadorna on September 22, 2014 at 01:08 PM

    I created a sample post and tried to reply to that post and yes you are right it doesn't seem to post my reply. I tried a few times and, but I wasn't able to post any reply to my test ticket. I'm not sure what's causing this. 

    Let me forward a ticket to our 2nd level so they can take a look at this issue.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 23, 2014 at 08:45 AM

    I can re-create the problem. There is a "Error on (commitGuestAccount)" javascript error message. Thanks for reporting. We will look into it.