- PembertonValleyDentalAsked on September 22, 2014 at 02:25 PM
I have read several articles and support requests on this issue. When you embed a Jotform form on a page that has another form, your system will force a Captcha to appear when submitted. On the page noted, we used to use two Jotforms... one in the header when you click the Make an appointment button and one in the body for general contact submissions. I have since replaced the body form with that of another provider. This did not make the header Jotform form to stop forcing the Captcha.
We cannot use iframes for either of these forms for various technical reasons. How can I make the header (Jotform) form not force a Captcha? Many websites have multiple forms on a page. Site search forms, newsletter subscriptions forms, contact forms etc. If Jotform cannot play nice with other forms this is a pretty big issue.
Please help me stop the header form from forcing a Captcha. thank you.
- JotForm SupportMike_TAnswered on September 22, 2014 at 03:31 PM
Thank you for contacting us.
Your source code embedded form is missing a default script part after an input with a simple_spc ID. Please add that script code to your page, and submit the form again to make sure that the issue is fixed.
Please feel free to contact us if you need any further assistance on this.
- PembertonValleyDentalAnswered on September 22, 2014 at 03:41 PM
Thank you Mike, adding the script seems to have corrected the issue.
- JotForm SupportMike_TAnswered on September 22, 2014 at 03:52 PM
You are quite welcome. Thank you for using our service.