We are unable to edit any forms or view any submissions.

  • corpruitt
    Asked on September 22, 2014 at 5:41 PM

    We've tried on multiple browsers to access form submissions and/or edit forms and the page is jumbled and not rendering properly, preventing us from completing those tasks. This occurs on all of our forms. Please advise..

    Jotform Thread 432804 Screenshot
  • David JotForm Support
    Replied on September 22, 2014 at 5:57 PM

    Hi,

    There may be something that might solve this issue and that is changing your DNS server.

    To do that please go here: http://pcsupport.about.com/od/tipstricks/a/free-public-dns-servers.htm

    You will be able to find many different Free and Public DNS servers that are most of the time much better options than the DNS servers used by your ISP.

    You can see how to make the change to other DNS server on your Windows 7 herehttp://pcsupport.about.com/od/windows7/fl/change-dns-servers-windows-7.htm

    If changing your DNS does not resolve this, please let us know and we will be happy to look into your issue further.

  • corpruitt
    Replied on September 22, 2014 at 7:07 PM

    Thanks David, we'll try it.