What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why the forms i create are automatically disabled?

    Asked by Cornelius2 on September 22, 2014 at 10:57 PM

    I can`t create any form and use ir because when i create one form, and i try ir only with a text box it says that is disabled, why? what can i do to make usable forms? Thanks very much.

    Page URL:
    http://form.jotformz.com/form/42648801223653

    Screenshot
    create thanks one form and
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    JotForm Support

    Answered by ashwin_d on September 22, 2014 at 11:35 PM

    Hello Cornelius2,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

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    Answered by Cornelius2 on September 22, 2014 at 11:36 PM

    Thank you for your quickly answer.

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    JotForm Support

    Answered by ashwin_d on September 22, 2014 at 11:41 PM

    Hello Cornelius2,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!