Why the forms i create are automatically disabled?

  • Cornelius2
    Asked on September 22, 2014 at 10:57 PM

    I can`t create any form and use ir because when i create one form, and i try ir only with a text box it says that is disabled, why? what can i do to make usable forms? Thanks very much.

    Jotform Thread 432918 Screenshot
  • Ashwin JotForm Support
    Replied on September 22, 2014 at 11:35 PM

    Hello Cornelius2,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!

  • Cornelius2
    Replied on September 22, 2014 at 11:36 PM

    Thank you for your quickly answer.

  • Ashwin JotForm Support
    Replied on September 22, 2014 at 11:41 PM

    Hello Cornelius2,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!