How do I downgrade my service?

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    Asked on September 12, 2011 at 12:37 PM

    I used JotForm as the primary RSVP for my wedding so I got the Premium package. Now that the wedding is over I no longer need the premium and I would like to go back to the basic until I need the premium service again! How do I do so before I am charged an additional $9.95. Thanks!

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    Answered on September 12, 2011 at 12:59 PM

    Hi there,

    I was able to verify our database that you have successfully downgraded your account to the basic plan effective 2011-09-20. You will no longer be  billed for your JotForm account from now on.

    Please let us know if you need further assistance.