What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform can delete submission in Backup App service

    Asked by intelliplans on September 23, 2014 at 07:18 AM
    Hi all

    I'm very glad at the progress, but have some concerns highlighted in red:

    This app would like to be able to do the following :

    - Read your user details
    - Read your form details
    - Read your submissions (all details)
    - Can delete your submissions
    - Can add submissions to your form

    delete backup
  • Profile Image
    JotForm Support

    Answered by jonathan on September 23, 2014 at 08:34 AM

    Hi,

    There must be misunderstanding on how the Backup service App work.

    To clarify, the delete button in the Restore Backup page does NOT delete Submissions. That delete button is for the deletion of the backup file.

     

    If you use the Delete button, it will delete the backup.

    --

    - Can add submissions to your form

    There is a separate JotForm App that yo ucan use to add submissions to your existing form submissions.

    Check this 2 JotForm Apps

    1. Combine Submissions App - http://apps.jotform.com/app/combine_submissions

    2. Import Data App - http://apps.jotform.com/app/import_data

     

    Hope this help. Please inform us if you have further question.

    Thanks!