You say I'm over my 100 free submissions this month but I only have 2

  • Profile Image
    Wade Klingler
    Asked on September 12, 2011 at 12:47 PM

    JotForm is saying I'm over my free quota of 100 submissions this month but I only have been sent 2 for sept.  It also said I was almost full for August but I only had 19 for August.  What's going on, I shouldn't even be getting close to the quota something is defenitely not working right.

     

  • Profile Image
    brx250
    Answered on September 13, 2011 at 03:45 AM

    Hi Wade,

    First of all, thank you for using JotForm.

    After checking your website's source code, I've noticed that the form is embedded with the code from JotForm version 2. I suggest you replace it with a new one. To do this, just navigate to your form, which is the boat reserve form, and click on "Embed" under the "Setup & Embed" tab, choose any of the methods and copy the code provided upon selecting.

    Hope this helps.

    If you have further issues and concerns, please feel free to contact us again. 

     

    _____________________________________________      

    Albert  | Jot   Form  Support