What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Would like import/export option for backup app

    Asked by intelliplans on September 23, 2014 at 01:32 PM
    We are seeking backups wherein we keep ourselves.  The backup you currently have is still on your system(s).  That being the case, it makes no difference at all since the initial files as well as backups are on YOUR system.  we prefer to have the backups on our own local computers.
  • Profile Image
    JotForm Support

    Answered by jonathan on February 27, 2015 at 08:22 PM

    The requested feature is currently still open and was already assigned to one of our developer.

    We cannot provide you with a time frame for completion, but we will update you here once we have status update available.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by alp_deniz on February 28, 2015 at 04:24 AM

    Hello,

    It is now possible to import/export/recover/delete back ups. To import, just upload your previously downloaded back up file by clicking "Recover from a Back-up file" button.

    Please let us know if you have any issues.

    Kind regards,

    Alp

  • Profile Image

    Answered by intelliplans on February 28, 2015 at 10:23 AM

    Hello Alp

    Great job on this.  Congrats to you and all those who worked on this.

    The backup works fine. 

    A small request for downloading the local backup:

    The download file name should correspond to the form name.

    Regards,

    Omar

  • Profile Image
    JotForm Support

    Answered by jonathan on February 28, 2015 at 12:41 PM

    Hi Omar,

    Thank for letting us know all is good now.

    I have created a separate request for the new request here http://www.jotform.com/answers/524489

    We will attend to it as soon as we can.