- ASPAUSAAsked on September 23, 2014 at 02:31 PM
The Payment Pending Notification is not working.
The options that are listed to choose from are: "No", "Notifiers Only" or "Notifiers and Auto Responders".
I have tried setting my form to "Notifiers" and "Notifiers and Auto Responders" but it still I do not get an email sent to me.
After testing it, I can see I have (8) Incomplete Payments but never got an email notification.
What is wrong?
**It should be as easy as answering "Yes" or "No".
- JotForm SupportMike_TAnswered on September 23, 2014 at 03:59 PM
Thank you for contacting us regarding this issue.
I have attached a bug report ticket to this thread and escalated it to our Next Level Support.
We will try to troubleshoot it and then get back to you via this thread.
- JotForm SupportNeilVicenteAnswered on October 01, 2014 at 07:56 PM
Sorry for the long wait, but I'd like to let you know that this bug is now fixed.
- ASPAUSAAnswered on October 01, 2014 at 08:01 PMThank you.