What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Individual file sizes on the starter plan and premium plan?

    Asked by Chris  on September 23, 2014 at 03:25 PM

    We need the file upload to allow 300mb can you get this on the pricing plan?

    premium plan and starter plan pricing plan
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    JotForm Support

    Answered by Kiran on September 23, 2014 at 04:56 PM

    I understand that you want to allow users to upload a file upto 300mb. You can achieve this by adjusting the file size property of upload field to 307200.

    However, this amount of file size cannot be uploaded on a Free account since it is limited to store 100MB only. But on the premium subscription plan, you can store upto 10GB. You are free to upgrade/downgrade/cancel the subscription anytime and as per your requirement. Please refer to our pricing page for more information on taking advantage of paid plans.

    Hope this information helps. Please get back to us if you have any other questions. We will be happy to assist you.

    Thank you!!