What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Lost the link to my PayPal page

    Asked by Mortonb on September 23, 2014 at 04:00 PM

    When button is clicked to submit and pay, the JotForm a transmits but it does not go to the pay page of my site.

  • Profile Image
    JotForm Support

    Answered by Mike_T on September 23, 2014 at 05:26 PM

    Thank you for contacting us.

    Are you referring to the '20-20 TRAINING PAYMENT' form?

    I have noticed that you use a 0 default quantity for the items. It might be a problem if user select the item and submit the form. In such case, the form user will not be redirected to the correct payment page since the product quantity is 0.

    If there is anything else, please provide us with additional details about the issue you are facing.