What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please enable my account. The reason I am not able to recieve notifications is (see below). I have upgraded and paid for my account. Help.

    Asked by multimediaviha on September 12, 2011 at 06:09 PM


    Dear multimediaviha,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

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    JotForm Support

    Answered by NeilVicente on September 13, 2011 at 03:27 AM


    First off, we'd like to thank you for upgrading your account. We certainly hope that you find the upgrade worth your money.

    On to your issue:

    Your account seems to be enabled now, and is also on Premium status. Let us know if you still have issues with it, otherwise, we will treat this thread as resolved.

    Thank you very much for choosing JotForm as your form builder.