What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You also have the other recipient as your sender email. The submissions may have been filtered as spam so I would advise checking your spam folder. If no emails in the spam folder, then most likely the emails are blocked by the receiving mail servers of the recipient. If that's the case, we recommend adding us to your server whitelist: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
You can also use STMP methods for sending form emails, we recommend Mandrill:
And, you can check your form email logs by following this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.