Lost my submissions data after deleting some fields.

  • StocktonRox
    Asked on September 23, 2014 at 7:08 PM

    I had over 20 submissions with information and now its all blank, after trying to figure out what happened I'm assuming it's because I deleted previous text boxes on the form and made duplicates. 

    Is there anyway to bring all the information back? I never made any back up copies. Please Jotform team can you help, there must be some way to bring it back.

  • jedcadorna
    Replied on September 24, 2014 at 7:56 AM

    Unfortunately, you cannot retrieve those data that has been deleted. You will see this message whenever you delete some fields and when you agree to that those data will be removed.

    Lost my submissions data after deleting some fields Screenshot 20

  • jedcadorna
    Replied on September 24, 2014 at 8:03 AM

    Actually I just tested the revision history and it did show the missing files as long as you did not delete the submissions in your submission page.

    Please try reverting your form to an earlier version this should resolve the issue of missing data in your submissions page http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-.