- StocktonRoxAsked on September 23, 2014 at 07:08 PM
I had over 20 submissions with information and now its all blank, after trying to figure out what happened I'm assuming it's because I deleted previous text boxes on the form and made duplicates.
Is there anyway to bring all the information back? I never made any back up copies. Please Jotform team can you help, there must be some way to bring it back.
- jedcadornaAnswered on September 24, 2014 at 07:56 AM
Unfortunately, you cannot retrieve those data that has been deleted. You will see this message whenever you delete some fields and when you agree to that those data will be removed.
- jedcadornaAnswered on September 24, 2014 at 08:03 AM
Actually I just tested the revision history and it did show the missing files as long as you did not delete the submissions in your submission page.
Please try reverting your form to an earlier version this should resolve the issue of missing data in your submissions page http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-.