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    How can i remove Header Border

    Asked by peterstead on September 23, 2014 at 09:15 PM


    I am currently working on a form called ' MET West Cluster Day' I have uploaded an image/logo for the main header however it appears to have a grey border around it, which i cannot remove.

    Please can you tell me how to get rid of the grey colour?

    See below link to veiw

    thanks a lot!

    Alissa Allbut



    Page URL:

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    JotForm Support

    Answered by Kiran on September 24, 2014 at 03:08 AM

    As I checked the for, it seems to working fine and not displaying any border at my end. I am using Google Chrome v37.

    If you still experience the issue, please let us know the browser you are using and provide with a screenshot that would help us in investigating the issue further.

    Also, I notice that the header image is around 2MB of size and seems to be large which is taking a while to load on the form. May I suggest you to replace this large image with a resized image of a smaller one upto 100kb that helps in loading the form quickly. You may use http://www.picresize.com/ for resizing the image.

    Please get back to us if you need further assistance. We will be happy to assist you.