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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i remove Header Border

    Asked by peterstead on September 23, 2014 at 09:15 PM

    Hi,

    I am currently working on a form called ' MET West Cluster Day' I have uploaded an image/logo for the main header however it appears to have a grey border around it, which i cannot remove.

    Please can you tell me how to get rid of the grey colour?

    See below link to veiw

    thanks a lot!

    Alissa Allbut

    alissa@truflopumps.com.au

     

    Page URL:
    http://form.jotform.co/form/42637549672870?

    colour thanks Day
  • Profile Image
    JotForm Support

    Answered by Kiran on September 24, 2014 at 03:08 AM

    As I checked the for, it seems to working fine and not displaying any border at my end. I am using Google Chrome v37.

    If you still experience the issue, please let us know the browser you are using and provide with a screenshot that would help us in investigating the issue further.

    Also, I notice that the header image is around 2MB of size and seems to be large which is taking a while to load on the form. May I suggest you to replace this large image with a resized image of a smaller one upto 100kb that helps in loading the form quickly. You may use http://www.picresize.com/ for resizing the image.

    Please get back to us if you need further assistance. We will be happy to assist you.