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heliorosaAsked on September 23, 2014 at 10:30 PM
Quando peço para baixar a planilha Excel, a primeira coluna não aparece.
Preciso desta Planilha com urgência.
Translated:
When I ask to download the Excel spreadsheet, the first column does not appear.
I need this urgently Worksheet.
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TitusNReplied on September 24, 2014 at 3:36 AM
Hello,
Is this the form from which you would like to export the excel data? http://www.jotformz.com/form/41753517575663
I tested an excel export from that form's submissions - and the first column was indeed empty:
If it is, then this might help:
From the submissions page, kindly activate the submission date information as shown below, then try the excel export download again as shown below:
Let us know if this helps.
I've also let our developers know about this, and they might advice further upon checking.
Thanks
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alp_denizReplied on September 26, 2014 at 4:02 AM
The issue has been fixed. Thank you very much for letting us know.
All the best