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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email alerts only send to default email in my profile

    Asked by bbauthority on September 23, 2014 at 11:19 PM

    No matter what email address I enter into the recipient email on an email alert, the "Test Email" always says "Test email sent to default address: xxxx@gmail.com" which is my address in my profile. I've tried entering multiple emails separated by commas and I've tried adding multiple notifiers with only one address and they all always send to the one address in my profile. This is obviously tested within Jotform's interface. Any suggestions?

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    JotForm Developer

    Answered by ceren on September 24, 2014 at 02:57 AM


    Test Email button is set to send a form notification email to only your account email address. To test the notification recipients, you have to make an actual submission with your form.

    If you have any other questions please let us know.