Jotform error: Form is disabled

  • videnda
    Asked on September 24, 2014 at 4:25 AM

    Hi,

    Our forms have been disabled. Reading your forums, it seems that they may be been mistakenly marked as phishing?

    Is this something you can help with?

    Here's one, as an example: http://www.jotformeu.com/form/42112097015342

    I'd appreciate you treating this as urgent, as we're about to launch our new website.

    Best regards,
    Shane

    Page URL: http://www.jotformeu.com/form/42112097015342
  • Ben
    Replied on September 24, 2014 at 9:43 AM

    Hi Shane,

    I took a look at your jotforms as well as the one you gave a link to and they all seem to be working properly now.

    I have checked your account and did not see any indications that the phishing filter had disabled them, unless you have already removed the jotform that had activated it.

    If you however still see the same error, please let us know.

    Best Regards,
    Ben

  • videnda
    Replied on September 24, 2014 at 9:54 AM

    Thanks a lot Ben! :)

  • Ben
    Replied on September 24, 2014 at 11:02 AM

    Hi Shane,

    You are welcome.

    Enjoy your time building jotforms and contact us again if you have any further questions.

    Best Regards,
    Ben