What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform error: Form is disabled

    Asked by videnda on September 24, 2014 at 04:25 AM

    Hi,

    Our forms have been disabled. Reading your forums, it seems that they may be been mistakenly marked as phishing?

    Is this something you can help with?

    Here's one, as an example: http://www.jotformeu.com/form/42112097015342

    I'd appreciate you treating this as urgent, as we're about to launch our new website.

    Best regards,
    Shane

    Page URL:
    http://www.jotformeu.com/form/42112097015342

    jotformeu disabled jotform disabled jotform
  • Profile Image

    Answered by Ben on September 24, 2014 at 09:43 AM

    Hi Shane,

    I took a look at your jotforms as well as the one you gave a link to and they all seem to be working properly now.

    I have checked your account and did not see any indications that the phishing filter had disabled them, unless you have already removed the jotform that had activated it.

    If you however still see the same error, please let us know.

    Best Regards,
    Ben

  • Profile Image

    Answered by videnda on September 24, 2014 at 09:54 AM

    Thanks a lot Ben! :)

  • Profile Image

    Answered by Ben on September 24, 2014 at 11:02 AM

    Hi Shane,

    You are welcome.

    Enjoy your time building jotforms and contact us again if you have any further questions.

    Best Regards,
    Ben