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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Feature Request: Increase Auto Complete Widget Options Capacity

    Asked by RDTS on September 24, 2014 at 10:07 AM


    We have a form in which we are using the Auto Complete Widget to select among about 5500 locations/addresses entries. When you upload the list and test it, it works fine, but seems like when you save the form and leave the Edit mode after a little while, it only keeps in memory the first 1020 options and the rest of the list is lost.

    Is there any way to increase the capacity of this widget or the only option is to divide the list in about 6 different questions?


    different select thanks edit mode auto complete widget
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    JotForm Support

    Answered by david on September 24, 2014 at 11:47 AM


    There are character limits for many of our widgets.  I have sent a request to our developers to see what the limit is on this particular one and to see if this is something that can be increased.  For now however, you are correct, the best possible work around would be to break the list down to 6 different questions, rather than having all 5500 locations in one widget.

    We will update you in this thread as soon as we have any further information regarding the possibility of increasing the character limit of the Auto-Complete widget.


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    Answered by RDTS on September 24, 2014 at 11:48 AM

    Thank you!

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    JotForm Support

    Answered by david on September 24, 2014 at 12:52 PM

    You are very welcome!  Let us know if there is anything else we can help you with in the mean time.

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    JotForm Founder

    Answered by aytekin on September 24, 2014 at 02:05 PM

    I have added this request as a bug ticket.

    However, I remember that we had to add this limit because too many entries in auto-complete would cause browse freeze. So, it is a tough one. It probably needs to be implemented using AJAX, instead of keeping the whole list in javascript.