What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    upload space usage on premium subscription

    Asked by jmspurck on September 24, 2014 at 12:44 PM

    Just signed up and was wondering if your service is setup where we can keep the upload space usage clear or is this the allowed amount of upload in gb size for the given month? Little confused on that and could not find answer on site or help.

    size site find and
  • Profile Image
    JotForm Support

    Answered by Kiran on September 24, 2014 at 02:17 PM

    Thank you for your interest in JotForm and signing up for Premium subscription. The upload space provided is the total storage space to store the files that you receive through form submissions. For premium subscription you can store upto 10 GB of files in your account while the premium subscription is active. Please be noted that this is total space provided and not a monthly upload limit.

    Hope this answers your question. Please get back to us if you need further assistance. We will be happy to help.