What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the theme or beautify autoresponder email?

    Asked by Khaled  on September 24, 2014 at 02:35 PM

    Hey guys,


    when a user submits a form, we send him an email with the details of the form. Is it possible to theme or beautify that email with our own code?

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    JotForm Support

    Answered by Kiran on September 24, 2014 at 03:12 PM

    It is possible to beautify the autoresponder email since it is powered with rich text editor. If you have some knowledge on HTML & CSS, you may also use HTML to edit the source of email.

    Please be noted that the JavaScript code inserted if any shall be stripped off due to security reasons. 

    Please let us know if you need further assistance. We will be happy to assist you.

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    Answered by Khaled  on September 24, 2014 at 05:01 PM
    I cant find this compose email option, where is it please guide me.
    Khaled Mousa
    Apprentice Owl

    Nabbesh in the media

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    JotForm Support

    Answered by Kiran on September 24, 2014 at 05:13 PM

    This is the same window where we edit the Notifier/Auto Responder email. You can access them by clicking on Email Alerts and then click on the email that you want to edit.

    A pop-up will be displayed to compose the email. Please get back to us if you need further assistance.

    Thank you!!