Conditions doesn't work on iPhone

  • Profile Image
    ecoandone
    Asked on September 25, 2014 at 04:24 AM

    Dear support,

    I have a problem with my form: the conditions don't work when someone fill the form from iPhone.

    The second box "service" should not appear when you select "AUTO" in the second box. Nevetheless, those users who fill the form from iPhone can still select that box. How come that? Could you please double check?

    Thank you
    Best regards

    Marta Bissichini

     

     

  • Profile Image
    jedcadorna
    Answered on September 25, 2014 at 07:17 AM

    Can you please try the Iframe embed code if that works. Just to rule out that this is not a script conflict in your source code. Or try your jotform using your standalone URL http://www.jotformeu.com/form/31603853686359 in your Iphone and see if the condition still doesn't work.

    Let us know if the issue still persists.