I type in my login in details but I cannot login, the screen just shows the login screen, it has been like this for a week now

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    Bible4health
    Asked on September 25, 2014 at 09:52 AM

    I type in my login in details but I cannot login, the screen just shows the login screen, it has been like this for a week now

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    pinoytech
    Answered on September 25, 2014 at 10:25 AM

    Hi Bible4health,

    One of the reasons why you are unable to access or log in to your account is you might be registered for a guest account. As far as I know, this type of account is created when you first build your forms without signing up to JotForm.

    In order for you to access your account and forms again, I would suggest you to sign up for a free account using the email address that you are using when you first created your forms.

    Thanks,

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    jedcadorna
    Answered on September 25, 2014 at 11:26 AM

    Please try to clear your browsers cache or use a different computer and see if that helps. Let us know if you are still unable to login.