What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have extra costs that I need to add to order form

    Asked by jamiekimp on September 25, 2014 at 11:37 AM

    Hi, I have been stuck for about 2hours now. I have created a form and I need to offer printed flags where there one cost for the customer to order flag and upload their design, also a different cost if they want us to design it for them, problem is with the quantites, for example; if the flag costs £20.00 standard cost (with their own design) but they decide they want us to design it for them, so cost is now £40.00 but when you click x2 quantity then it doubles up instead of just adding a design cost to the quantities. As the design cost is a one-off of £20.00 no matter how many are ordered. (I hope this makes sence, I have tried loads of different variations but can't get anything to work)

    Or will this not do this, will I need two seperate forms?



    Kindest regards


    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 25, 2014 at 12:33 PM

    Hi Jamie,

    So far on my test I am not able to achieve the function you want using the product + quantity options alone. And as far as I can see, that's how the quantity works as it multiplies the base price by the number of quantity selected.

    I think the workaround here is to create regular fields and do the calculation using form calculation widget. https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    After that, pass the final total to the payment field. https://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field

    Here's an example:


    You can clone this form back if you want to. https://www.jotform.com/help/28-Cloning-a-Form-from-a-Web-Page

    FYI, you can assign calculation values on checkbox and dropdown options. If you clone and check the checkbox and dropdown properties, I have assigned values to its options.

    If you have further questions or if you need further clarification, let us know here.


  • Profile Image

    Answered by jamiekimp on September 25, 2014 at 12:50 PM

    Amazing! you did that in mins, would of taken me hours! Really impressed with your quick reply and services. Hopefully sales will go through the roof and I can use your paid service. Great job thanks ;) J

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 25, 2014 at 01:07 PM

    You're most welcome and thank you so much for your great feedback! :)

    If you come across into any issues, make sure to let us know.


  • Profile Image

    Answered by jamiekimp on September 25, 2014 at 01:13 PM

    Sorry I have just been playing with it, trying to get the calculations correct. If I wanted;

    (1) x1, Upload design this should cost £29.99

    (2) x2, Upload design this should cost £59.98

    (3) x1, Let us design this should cost £29.99 + £20.00

    (4) x2, Let us design this should cost £59.98 + £20.00 etc


    Sorry I still get my head around it, if possible please could you do these variations and I will see where you make the changes and be able to do the rest, thanks again.



  • Profile Image
    JotForm Support

    Answered by Kiran on September 25, 2014 at 03:44 PM

    Hello Jamie,

    Please check the form below and let us if that works for you.


    Since, we can set special pricing only one property i.e., for quantity or design I have used custom calculation as explained by Elton in the earlier post.

    Let us know if you need further assistance.

    Thank you!!

  • Profile Image

    Answered by jamiekimp on September 27, 2014 at 06:03 AM

    Thanks very much, I will need to sit down and go through this step by step to get it in my head for the next forms on the website.

    Thanks again, I was not sure if this was going to work, great job. ;)

  • Profile Image

    Answered by Ben on September 27, 2014 at 07:03 AM

    Hi Jamie,

    In the name of my colleagues thank you.

    We are glad that the calculations are working for you and please let us know if you have any further questions.

    Best Regards,