What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm lag: Would big number of jotforms cause lagging?

    Asked by EZLynx on September 25, 2014 at 11:51 AM
    Also, we are noticing our jot form account has been a bit slow (lagging) is this because of all our forms? We will continue to create more forms with jot form so we want to make sure the lagging issue is not going to be a problem.
  • Profile Image

    Answered by jedcadorna on September 25, 2014 at 12:55 PM

    I'm not sure if there's a performance issue in the past few days but as far as I know Jotforms performance is good. I encounter sometimes a latency but not that long. I normally reset my connection and everything seems to loads fine. Please check your connection if PING is consistent. 

    If this is happening to one of your form please let us know which form so we can check.