What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Question about Upload Space Storage

    Asked by Luke  on September 25, 2014 at 11:33 PM

    Hi, 

    I am interested in starting an account but need more info about the upload space to determine which plan. When it says "100 MB" vs "10 GB" does that mean that is the space allotted to each contact form, as in the photos in aggregate placed on the contact form itself cannot exceed that limit? 

    Thanks

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    JotForm Support

    Answered by EltonCris on September 26, 2014 at 03:30 AM

    Hi Luke,

    No, it is the space allotted to your account per month. It is your maximum file storage limit. All the files uploaded to all your forms should not exceed to 100MB ( if you're a free user) or 10GB (if you're on the premium plan). Economy plan and Professional has higher limits too.

    When you use file upload tool, it's default file size to be recognized is 10MB, however you can adjust it up 1GB. Here's how to add a file upload tool to your form.

    If you have further questions or if you need further assistance, let us know.

    Thanks!