What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple recipients do not work

    Asked by accrue on September 26, 2014 at 03:58 AM

    When setting up email notifications and testing emails, the from keeps going to my account email.

    Form name: Seleni Suites

    Thank you,

    Emails email notifications name form name test email
  • Profile Image
    JotForm Support

    Answered by jonathan on September 26, 2014 at 05:39 AM

    Hi,

    You must have been doing the test email using the Test Email button in the Notification Email.

    To actually received submission emails to the assigned Recipient E-mail address, you must submit the form in actual.

    Related guide https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

     

    The Test Email button will only always send the test message/email to your own account email.

     

    Hope this help. Inform us if you need further assistance.

    Thanks!