Multiple recipients do not work

  • Profile Image
    accrue
    Asked on September 26, 2014 at 03:58 AM

    When setting up email notifications and testing emails, the from keeps going to my account email.

    Form name: Seleni Suites

    Thank you,

  • Profile Image
    jonathan
    Answered on September 26, 2014 at 05:39 AM

    Hi,

    You must have been doing the test email using the Test Email button in the Notification Email.

    To actually received submission emails to the assigned Recipient E-mail address, you must submit the form in actual.

    Related guide https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

     

    The Test Email button will only always send the test message/email to your own account email.

     

    Hope this help. Inform us if you need further assistance.

    Thanks!