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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Multiple recipients do not work

    Asked by accrue on September 26, 2014 at 03:58 AM

    When setting up email notifications and testing emails, the from keeps going to my account email.

    Form name: Seleni Suites

    Thank you,

  • Profile Image
    JotForm Support

    Answered by jonathan on September 26, 2014 at 05:39 AM


    You must have been doing the test email using the Test Email button in the Notification Email.

    To actually received submission emails to the assigned Recipient E-mail address, you must submit the form in actual.

    Related guide https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications


    The Test Email button will only always send the test message/email to your own account email.


    Hope this help. Inform us if you need further assistance.