Canceling account: How do I cancel my account?

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    modonnell
    Asked on September 26, 2014 at 07:56 AM

    Hello, how can I cancel my account?

    -Megan

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    Ben
    Answered on September 26, 2014 at 09:12 AM

    Hi Megan,

    If you would like to cancel your account please follow these steps:

    1. login to your account

    2. click on the avatar looking icon in the top right corner of your screen

    3. Now click on the Account

    4. Go to Billing

    5. click on the Switch Plan under the Free plan option

    6. that is it.

    Do let us know if you have any further questions.

    Best Regards,
    Ben

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    Ben
    Answered on September 26, 2014 at 09:21 AM

    Hi Megan,

    If you have used PayPal to subscribe, then please follow these steps:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.
    When you cancel your subscription you will not be charged again. But your account will stay Premium until the time you have paid for expires.

    Best Regards,
    Ben