How can I receive SSL Submissions

  • liztretter
    Asked on September 26, 2014 at 11:37 AM

    WHEN NEW CUSTOMERS TRY TO SEND IN A FORM NOW THEY WON'T IT SAYS IT IS NOT SECURE...HELP!

    LIZ

    Page URL: https://form.jotform.us/form/30064926284152
  • Mark
    Replied on September 26, 2014 at 1:15 PM

    Hi Liz,

    Thank you for contacting us! I think the issue is had something to do with your form URL. Instead of https://secure to make form secured, your form is only using https://form and that causing the issue.

    Here is your Form URL which is working fine now.

    https://secure.jotform.us/form/30064926284152

    To avoid this from happening again, I would suggest you to always enable the secure form option of your form. Please take a look at this article for more detailed information.

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    If you need further assistance, please feel free to contact us again at anytime.

    Have a nice day!