Jotform login for our website

  • Christina Gaudio
    Asked on September 9, 2022 at 2:44 PM

    Hello,


    we need some additions to our jotform on our restaurant website and our contact who helps with our website design stated he can’t change it since it’s linked to you guys. We don’t have a login as whoever set this up no longer works for us. Can you help us out?

    Jotform Thread 4349682 Screenshot
  • Ryan JotForm Support
    Replied on September 9, 2022 at 3:41 PM

    Hello Christina,

    Thanks for reaching out to Jotform Support. I checked your website and found out the owner of the form. It is associated with Jotform account with an email address of f****rip****b**@g****.c**. If you know this email address, you can try to reset its password to login. Let me show you how:

    1. Open the Login page and click Forgot Password.

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    2. Enter your username or email then click Send Reset Instructions.
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    3. Check your email for the password reset email.
    4. Click the Reset Password button provided in the email.

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    5. Enter your new password then click the Create a New Password button.
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    Reach out again if you have any other questions.