Spammers

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    aspierre
    Asked on September 13, 2011 at 10:10 AM

    Hello,

     

    I have a particular person spamming my form, but the thing is he/she keeps changing the IP of their machine, i use a chat client for my website so it tells me its the same person on the webpage, is there anyway i could ban that particular person from submiting the form ?

     

    thank you very much = )

  • Profile Image
    allanftd
    Answered on September 13, 2011 at 10:46 AM

    Hi aspierre,

    If s/he is using the same computer, you can make use of the Unique Submissions - Loose Check, which makes use of cookies in order to check if a user has already used your form or not.

    It will also be helpful to add a Captcha into your form and discourage users from spamming your form.

    Please try it and observe if s/he continues to spam you or not. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    aspierre
    Answered on September 13, 2011 at 10:48 AM

    Thank you so much for the quick reply.  i will give it a go.

     

     

    Thank You

  • Profile Image
    allanftd
    Answered on September 13, 2011 at 10:56 AM

    You're welcome aspierre! Let us know how it goes.

    JOTFORM SUPPORT