What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Send confirmation email to customer after completing payment

    Asked by Ryan  on September 27, 2014 at 08:28 AM

    can once the form gets submitted it sends the customer a confirmation email with the items they purchased?

    confirmation email
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    JotForm Support

    Answered by Welvin on September 27, 2014 at 08:31 AM

    Hi Ryan,

    Yes, auto responder is possible with JotForm. You can create one by following this guide: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder. Your customer will receive the autoresponder once they successfully submitted the payment.

    Thank you!