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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to send an email autoresponder to people depending on how they fill the form?

    Asked by inspireworks on September 28, 2014 at 10:59 AM

    is it possible to setup the form to send different email autoresponses to people depending on how they fill out the form?. For example in my after school form they are choosing a school in their first question. Depending on the school they choose i would like to send them information specific to that school. is this possible? Thank you.

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    JotForm Support Manager

    Answered by Jeanette on September 28, 2014 at 02:45 PM

    Yes, that is possible through conditional logics, please check this guide for further details.

    How to send to a specific email address based on a selection


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    Answered by Jim  on September 28, 2014 at 11:27 PM

    Sorry, I think you misunderstood. I do not want to send the form to different email addresses I want the customer to receive a personalized email based on a specific response to a question on the form 

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    JotForm Support

    Answered by Welvin on September 29, 2014 at 04:05 AM

    Hi Jim,

    That is actually the base guide on how to accomplish your requirements to your form.

    Now, instead of the notification email, you have to create an autoresponder email: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder. Then you will add the conditional logic that automatically send the autoresponder email based on the customer response to the form. This is how the conditional logic will be setup:

    So, as you could see, we used the Email Field name instead of the actual email address. The {email4} will be the actual email address that is submitted to your form's email field.

    Here's how you can get the field name: https://www.jotform.com/help/146-How-to-find-Field-IDs-Names.

    Let us know if you need any further assistance.

    Thank you!