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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I purchase a premium account, can I delete uploads to create more space?

    Asked by sfornero on September 13, 2011 at 12:05 PM
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    Answered by allanftd on September 13, 2011 at 01:07 PM

    Hi sfornero,

    No, it actually doesn't work that way. Even if you delete older submissions or file uploads, it will not decrease the number of submissions you have already used and file size allowance consumed for the current month. 

    Please let us know if you have any other questions or concerns. Thank you and have fun using JotForm!

    JOTFORM SUPPORT

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    JotForm Support

    Answered by NeilVicente on September 13, 2011 at 01:32 PM

    Hi,

    With respect to my colleague's response, the answer to your question is yes. The available space allocated for a Premium account is 10GB. In the event that your account reaches a number that is close to that limit, you can delete submisisons with huge uploads in order to not go over the limit.

    Available space refers to the maximum storage your account has, not the total bandwidth your form uploads have consumed.

    Hope you find this answer useful. Feel free to contact us again if you have other queries. Thanks!


    Neil