SSL Submission Limits

  • Profile Image
    Asked on September 28, 2014 at 11:24 AM

    Hi there, I'm currently on jotform free plan and I recieve an email saying the SSL secure submissions for my forms have reached the limit and will be disabled, however when I checked my forms, all of them are not using secure option so I believe this is a mistake on your system, please advise, thanks.

  • Profile Image
    Answered on September 28, 2014 at 04:34 PM

    I have reset you SSL counter for this time, make sure not to check "Secure form" box, otherwise, it will run in a secure protocol(HTTPS):

    If you have embedded forms in you webpage, please check if they are running in the HTTPS protocol, if they are, remove the code and embed it again. If you have another question, please open a new thread, we will be glad to assist you.