What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL Submission Limits

    Asked by healthyoga on September 28, 2014 at 11:24 AM

    Hi there, I'm currently on jotform free plan and I recieve an email saying the SSL secure submissions for my forms have reached the limit and will be disabled, however when I checked my forms, all of them are not using secure option so I believe this is a mistake on your system, please advise, thanks.

    Page URL:
    http://www.jotform.com/?formID=31943110677453

    submission limits SSL Submission My Forms Submissions JotForm Jotform free
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    JotForm Support

    Answered by BDAVID on September 28, 2014 at 04:34 PM

    I have reset you SSL counter for this time, make sure not to check "Secure form" box, otherwise, it will run in a secure protocol(HTTPS):

    If you have embedded forms in you webpage, please check if they are running in the HTTPS protocol, if they are, remove the code and embed it again. If you have another question, please open a new thread, we will be glad to assist you.