Conditions for "Hide Multiple" is not hiding fields

  • hello@surinteriors.com
    Asked on September 29, 2014 at 1:02 AM

    I love this app, but think I am doing the "hide multiple" wrong ... Conditions do not seem to be working under the current settings. Is this due to applying the rule with multiple page breaks or something else?

    Jotform Thread 435650 Screenshot
  • jedcadorna
    Replied on September 29, 2014 at 6:32 AM

    I have tried the multiple page break and used multiple hide conditions. It works fine on my end. My condition was to Hide textbox 1,3,5 if Select is equal to Option 1 and Hide textbox 2,4,6 if Select is equal to Option 2.

    Here's my test.

    Conditions for Hide Multiple is not hiding fields Image 1 Screenshot 30

    I have added the drag and drop widget to check if it's causing the problem and the conditions still works fine on my end.

    Conditions for Hide Multiple is not hiding fields Image 2 Screenshot 41

    Can you please point which of the field is not hiding when certain conditions is met? So far after testing your form fields are correctly hiding. I'll do some test again and will inform about my findings.

  • jedcadorna
    Replied on September 29, 2014 at 7:00 AM

    I found that the conditions is not working so here's what I did. I just deleted them and added them one by one and it works fine now. Can you please try removing and adding back the conditions again? Also please clear your form cache and browsers cache before proceeding.

    Here's my test.

    Conditions for Hide Multiple is not hiding fields Image 1 Screenshot 20