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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditions for "Hide Multiple" is not hiding fields

    Asked by hello@surinteriors.com on September 29, 2014 at 01:02 AM

    I love this app, but think I am doing the "hide multiple" wrong ... Conditions do not seem to be working under the current settings. Is this due to applying the rule with multiple page breaks or something else?

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    Answered by jedcadorna on September 29, 2014 at 06:32 AM

    I have tried the multiple page break and used multiple hide conditions. It works fine on my end. My condition was to Hide textbox 1,3,5 if Select is equal to Option 1 and Hide textbox 2,4,6 if Select is equal to Option 2.

    Here's my test.

    I have added the drag and drop widget to check if it's causing the problem and the conditions still works fine on my end.

    Can you please point which of the field is not hiding when certain conditions is met? So far after testing your form fields are correctly hiding. I'll do some test again and will inform about my findings.

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    Answered by jedcadorna on September 29, 2014 at 07:00 AM

    I found that the conditions is not working so here's what I did. I just deleted them and added them one by one and it works fine now. Can you please try removing and adding back the conditions again? Also please clear your form cache and browsers cache before proceeding.

    Here's my test.