Newspaper field is shown even without any city being selected

  • StockBuz
    Asked on September 29, 2014 at 2:04 AM
    Oh thank god.  ok last thing.  Checkout the preview.  A newspaper shows without any city being selected.  How do I get rid of that?   I have visibility as "hidden".  I'm missing something
  • Ben
    Replied on September 29, 2014 at 8:55 AM

    Hi,

    I took a look at your jotform and found the reason why your field was shown.

    It seems that you have duplicated the field of "Providence, Ri" for "Raleigh, NC" so the field that was supposed to be shown when "Raleigh, NC" was selected did not have any conditions for it, hence always being shown.

    I have corrected this for you and you can see it here: http://form.jotformpro.com/form/42713935772966

    If you like you can just clone it over How to Clone an Existing Form from a URL

    Or if you would like to fix this in your own jotform then you should:

    1. open the conditions and
    2. go to your saved conditions.
    3. Find the condition number 27 - condition for "Raleigh, NC" and change its parameter under SHOW.

    Newspaper field is shown even without any city being selected Image 1 Screenshot 20

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • StockBuz
    Replied on September 29, 2014 at 9:33 AM

    Wow I am completely blind.  I even checked those last night.  *sigh*  Thank you once again.  You are invaluable!

  • Ben
    Replied on September 29, 2014 at 10:45 AM

    Hi,

    You are welcome. I am glad to hear that everything is working properly for you :)

    Do let us know if you have any further questions.

    Best Regards,
    Ben