What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cannot log into my account as I forgot my password. However I have reset my password 3 times until now but have not received any instructions.Asked by Nisma on September 29, 2014 at 01:39 PM
I cannot log into my account as I forgot my password. However I have reset my password 3 times until now but have not received any instructions as of yet. I need to access my account urgently and appreciate any help. My username is: landconference and my email is: firstname.lastname@example.org
The email address you referenced is indeed the correct one for your account. I checked our mail logs to make sure the reset emails are being sent and they are indeed being sent:
Each one of those is a password reset email. Check you spam inbox to make sure they are not being filtered.
If you are still unable to find the password reset email, let us know and we will be happy to assist you further.
Can you give me my password?