What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When filling out the form, why do certain letters not type in lower case i.e. m and a are just a couple of them?

    Asked by Martin on September 13, 2011 at 02:58 PM

    This is when filling out out of the fields within a created form. For some reason, if I press shift then the letter. The key is accepted.

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    Answered by mdre83 on September 13, 2011 at 03:01 PM

    This only appears to happen when embded into the site.

    Preview of the form works fine :S

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    JotForm Support

    Answered by NeilVicente on September 13, 2011 at 03:08 PM


    Please embed using either the short Embed <> or iFrame codes.

    To get your form's codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame or Embed

    4.  Copy the codes provided in the succeeding screen

    If the problem still persists, please provide us the URL of the exact page where the form is embedded.



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    Answered by mdre83 on September 13, 2011 at 05:22 PM

    Cool cheers for that Neil ;)

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    JotForm Support

    Answered by abajan on September 14, 2011 at 01:02 AM

    Hi Martin

    Glad my colleague Neil was able to help you with a solution. Please let us know if you need help with anything else related to our product.


    ~ Wayne