Why was my account suspended

  • Profile Image
    szgn
    Asked on September 29, 2014 at 03:48 PM
    Hello . why my account was closed.

     

    The following additional files

     

    ''Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.''

  • Profile Image
    steve
    Answered on September 29, 2014 at 06:18 PM

    Hello-

    I checked your form and don't see any issues with it. The account was suspended by our automated process. Perhaps you had a different form in your account at the time, or the form was different when it was checked. From our terms of use, here are common reasons accounts are suspended:

    http://www.jotform.com/terms/

    Obtain credit cards sensitive information, get social security numbers, show content with child pornography, make login forms to steal user credentials

    Sometimes collecting email addresses will trigger it depending on the situation.

    I reactivated your account. Please let us know if you have other questions.

    Thanks!