What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account suspended

    Asked by szgn on September 29, 2014 at 03:48 PM
    Hello . why my account was closed.


    The following additional files


    ''Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.''

    Page URL:

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    JotForm Support

    Answered by steve on September 29, 2014 at 06:18 PM


    I checked your form and don't see any issues with it. The account was suspended by our automated process. Perhaps you had a different form in your account at the time, or the form was different when it was checked. From our terms of use, here are common reasons accounts are suspended:


    Obtain credit cards sensitive information, get social security numbers, show content with child pornography, make login forms to steal user credentials

    Sometimes collecting email addresses will trigger it depending on the situation.

    I reactivated your account. Please let us know if you have other questions.