Having trouble setting up conditional payment field

  • uscloud2014
    Asked on September 29, 2014 at 4:29 PM

    i created form

     

    https://www.floridafieldstoforks.com/ticket.html

     

    but everytime i click on check and click submit it goes to paypal why is that?

     

    what am i doing wrong?

  • Steve VP of Sales Operations
    Replied on September 29, 2014 at 7:27 PM

    Hello-

    I'm not sure if you changed the form since you asked this question. As of right now the payment widget being used is the purchase order tool, which won't redirect to paypal. What I think you want is:

    - first put radio buttons to let user select Paypal option or pay by check

    - set up one of the paypal payment options, and only display it if the paypal radio button is selected:

    Having trouble setting up conditional payment field Image 1 Screenshot 30

    - if pay back check option is select, then display the field with that information.

    Here's a test form:

    https://www.jotform.com/form/42717519371963

    Here are the conditions to only display the field you want:

    Having trouble setting up conditional payment field Image 2 Screenshot 41

    Please let us know if you need more assistance setting that up.

    Thanks!

  • uscloud2014
    Replied on September 29, 2014 at 7:47 PM

    well thats my ?, i need products to have quantities and when someone pays by check for it still to be submitted instead of going to paypal

     

    how can i make that possible?

  • uscloud2014
    Replied on September 29, 2014 at 7:56 PM

    see i want the user to see the products for both the check & paypal which need quanities

  • Steve VP of Sales Operations
    Replied on September 29, 2014 at 8:17 PM

    Hello-

    Oh, I see now. In this case I would set up the payment information twice. The first time using the Paypal interface where users can select quantities and it will calculate payments, and the second time when the pay by check option is selected. To do so we have a number of fields that will be needed:

    - all of these will need to be included in the conditional "Show" field when pay by check is selected by radio button

    - Enter a series of quantity fields

    - Enter a total field that calculates the fee.

    Having trouble setting up conditional payment field Image 1 Screenshot 20

    Sample form:
    https://www.jotform.com/form/42717548798978

    The formatting is rudimentary here, it's just a demo. I'm not aware of a way to set this up only using one product selection option, and then choosing between a variety of payment options.

    Let us know if something similar to this will work for your needs.

    Thanks!

  • uscloud2014
    Replied on September 29, 2014 at 8:36 PM

    if i can get that to work that b awesome.

  • uscloud2014
    Replied on September 29, 2014 at 11:11 PM

    how were you able to add those fields?

    what did you click on?

  • Steve VP of Sales Operations
    Replied on September 30, 2014 at 12:02 AM

    For the input fields I used regular Text input field. For the calculation I used our calculation widget:

    Having trouble setting up conditional payment field Image 1 Screenshot 20

    Here's a document describing how to set up the calculations:

    https://www.jotform.com/blog/97-Introducing-Field-Calculations-for-Forms