What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having trouble setting up conditional payment field

    Asked by uscloud2014 on September 29, 2014 at 04:29 PM

    i created form

     

    https://www.floridafieldstoforks.com/ticket.html

     

    but everytime i click on check and click submit it goes to paypal why is that?

     

    what am i doing wrong?

    Page URL:
    https://www.floridafieldstoforks.com/ticket.html

    check www and click submit
  • Profile Image
    JotForm Support

    Answered by steve on September 29, 2014 at 07:27 PM

    Hello-

    I'm not sure if you changed the form since you asked this question. As of right now the payment widget being used is the purchase order tool, which won't redirect to paypal. What I think you want is:

    - first put radio buttons to let user select Paypal option or pay by check

    - set up one of the paypal payment options, and only display it if the paypal radio button is selected:

    - if pay back check option is select, then display the field with that information.

    Here's a test form:

    https://www.jotform.com/form/42717519371963

    Here are the conditions to only display the field you want:

    Please let us know if you need more assistance setting that up.

    Thanks!

  • Profile Image

    Answered by uscloud2014 on September 29, 2014 at 07:47 PM

    well thats my ?, i need products to have quantities and when someone pays by check for it still to be submitted instead of going to paypal

     

    how can i make that possible?

  • Profile Image

    Answered by uscloud2014 on September 29, 2014 at 07:56 PM

    see i want the user to see the products for both the check & paypal which need quanities

  • Profile Image
    JotForm Support

    Answered by steve on September 29, 2014 at 08:17 PM

    Hello-

    Oh, I see now. In this case I would set up the payment information twice. The first time using the Paypal interface where users can select quantities and it will calculate payments, and the second time when the pay by check option is selected. To do so we have a number of fields that will be needed:

    - all of these will need to be included in the conditional "Show" field when pay by check is selected by radio button

    - Enter a series of quantity fields

    - Enter a total field that calculates the fee.



    Sample form:
    https://www.jotform.com/form/42717548798978

    The formatting is rudimentary here, it's just a demo. I'm not aware of a way to set this up only using one product selection option, and then choosing between a variety of payment options.

    Let us know if something similar to this will work for your needs.

    Thanks!

  • Profile Image

    Answered by uscloud2014 on September 29, 2014 at 08:36 PM

    if i can get that to work that b awesome.

  • Profile Image

    Answered by uscloud2014 on September 29, 2014 at 11:11 PM

    how were you able to add those fields?

    what did you click on?

  • Profile Image
    JotForm Support

    Answered by steve on September 30, 2014 at 12:02 AM

    For the input fields I used regular Text input field. For the calculation I used our calculation widget:

    Here's a document describing how to set up the calculations:

    https://www.jotform.com/blog/97-Introducing-Field-Calculations-for-Forms