I tried to cancel my subscription but it said I couldn't and I want to know why?

  • NechesRiverRunners
    Asked on September 29, 2014 at 5:53 PM
    Page URL: http://www.jotform.com/myaccount/billing
  • Steve VP of Sales Operations
    Replied on September 29, 2014 at 9:14 PM

    Hello-

    I just logged into your account and cancelled it with no issues. It's scheduled to be downgraded on 30 Oct 2014 to a Free account.

    I tried to cancel my subscription but it said I couldnt and I want to know why? Image 1 Screenshot 20

    Please let us know if you have any questions or need anything else.