What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I tried to cancel my subscription but it said I couldn't and I want to know why?

    Asked by NechesRiverRunners on September 29, 2014 at 05:53 PM
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    JotForm Support

    Answered by steve on September 29, 2014 at 09:14 PM


    I just logged into your account and cancelled it with no issues. It's scheduled to be downgraded on 30 Oct 2014 to a Free account.

    Please let us know if you have any questions or need anything else.