Approval Workflow: Status not updating

When I approve an application it updates on the website as approved, but in the mobile app it remains in Progress. I have tried syncing and it doesn’t update.

Hello Susan,

Thanks for reaching out to Jotform Support. For us to better assist you, can you share with us the submission ID that has the issue? Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. 

Once we hear back from you, we'll be able to move forward with a solution.