why is my form only allowed to be submitted once?

  • Profile Image
    Hillcrestyd
    Asked on September 29, 2014 at 10:55 PM

    Registrants are unable to submit a form a second time without closing their browser or clearing the cache. How can I change that setting?

  • Profile Image
    ashwin_d
    Answered on September 30, 2014 at 03:01 AM

    Hello Hillcrestyd,

    I did check your form and found that you have enabled the "Unique Submission" form limit setting to "Loose Check". This is the reason your form is not allowed to be submitted twice from the same browser. Please check the screenshot below:

    The following guide should help you get more clarity on "Unique Submissions":  https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    I would suggest you to remove the "Loose check" and set it as "No Check" and that should solve your problem.

    Do get back to us if the issue persists.

    Thank you!