What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not getting emails from my form

    Asked by chuck  on September 30, 2014 at 05:34 AM

    Hi I have a form located at


    but when someone fill it uo I am not getting any emails.

    Please let me know what I am doing wrong. nMy other form is working fine which is located at


    Page URL:

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    Answered by jedcadorna on September 30, 2014 at 08:21 AM

    Your Jotform is receiving an email according to our mail logs. Please follow this guide to view your mail history logs https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.

    Please check if emails from Jotform is in your spam or junk folder.